---
title: Tracking page
description: Use the tracking page to see all of your routes in the last 14 days.
---

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1. [Help Center](https://learn.onwarddelivery.com/migration?hsLang=en)
2. [Transportation Management System](https://learn.onwarddelivery.com/migration/transportation-management-system?hsLang=en)
3. [Route Management](https://learn.onwarddelivery.com/migration/transportation-management-system?hsLang=en#route-management)

# Tracking page

## Use the tracking page to see all of your routes in the last 14 days.

### Active Routes

Access routes via the *Tracking* tab of the lefthand menu.  The Tracking page is separated routes into 3 columns:

1. Pre-Transit - Routes that have not yet been started
2. In-Transit - Routes that are currently in progress
3. Complete - Routes that have been completed 
   
   You'll see route numbers, drivers, and the status of the route.
   
   ![Screen Shot 2024-01-15 at 2.43.42 PM](https://learn.onwarddelivery.com/hs-fs/hubfs/Screen%20Shot%202024-01-15%20at%202.43.42%20PM.png?width=688&height=259&name=Screen%20Shot%202024-01-15%20at%202.43.42%20PM.png)

### Tracking the Truck

When you click on the route from the tracking page, a more detailed view will open. See route progress including stops completed, timestamps at each stop, and any orders with an exception reported.

![ScreenRecording2024-01-15at2.42.10PM-ezgif.com-video-to-gif-converter](https://learn.onwarddelivery.com/hs-fs/hubfs/ScreenRecording2024-01-15at2.42.10PM-ezgif.com-video-to-gif-converter.gif?width=688&height=408&name=ScreenRecording2024-01-15at2.42.10PM-ezgif.com-video-to-gif-converter.gif)

### Accessing Proof of Delivery and Photos

Navigate to the *Orders* tab of the route tracking page. Select a given order and click its *POD/Images* tab to see images, paperwork, or esignatures uploaded by the drivers

### **Managing Exceptions**

Drivers will be prompted to report any shortages, damages, or not-at-homes in their mobile app. In turn, any order with exceptions will show a caution sign on the tracking page. To find the details, click *Orders*  at the top of the page, and select the order in question. You'll see all the details of the driver's report, so you can manage the situation proactively with the customer and keep a record of any issues on the route. 

![ScreenRecording2024-01-15at2.51.40PM-ezgif.com-video-to-gif-converter](https://learn.onwarddelivery.com/hs-fs/hubfs/ScreenRecording2024-01-15at2.51.40PM-ezgif.com-video-to-gif-converter.gif?width=652&height=387&name=ScreenRecording2024-01-15at2.51.40PM-ezgif.com-video-to-gif-converter.gif)

 

 

- [Getting Started](https://learn.onwarddelivery.com/migration/getting-started?hsLang=en)
- [Creating Orders](https://learn.onwarddelivery.com/migration/creating-orders?hsLang=en)
- [Managing Orders](https://learn.onwarddelivery.com/migration/managing-orders?hsLang=en)
- [Transportation Management System](https://learn.onwarddelivery.com/migration/transportation-management-system?hsLang=en#main-content)

    - [Route Management](https://learn.onwarddelivery.com/migration/transportation-management-system?hsLang=en#route-management)
    - [Route Planning](https://learn.onwarddelivery.com/migration/transportation-management-system?hsLang=en#route-planning)
    - [Driver Mobile App](https://learn.onwarddelivery.com/migration/transportation-management-system?hsLang=en#driver-mobile-app)

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